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Frequently asked questions
These answers cover the practical points that come up before work starts: scope, access, preparation and how we write things down. If yours is missing, the contact page reaches us directly.
01
Who do you usually work with?
We work with producers, studio managers and technical leads at broadcasters and independent production companies. Most clients run news programmes, interviews or live shows from a studio they already have. Some are planning a new gallery or refitting an old one, and some simply want a second opinion on a workflow that has become unsteady.
02
Do you visit our studio, or work remotely?
For equipment integration, acoustics, lighting and camera coaching we come to your studio, because the room and the kit are the subject. Workflow reviews can begin with documents and a call, then include a visit to watch a rehearsal or a live programme. We agree the format with you before quoting.
03
Can you work around our broadcast schedule?
Yes. Live studios rarely have empty days, so we plan visits around your rundown, rehearsals and maintenance windows. Where possible we do measurement and wiring work when the studio is dark, and coaching during rehearsal. Tell us which hours are off limits and we will build the plan around them.
04
What should we prepare before the first visit?
A simple floor plan, a list of the main equipment in the gallery and studio, and a short description of the formats you produce are enough to start. Photographs of the set and the control room help. If you have a recent rundown or a note of past on-air problems, send those too.
05
What do we receive at the end of a piece of work?
You receive a written summary in plain language: what we measured or observed, what we changed or recommend, and in what order to do it. Integration work includes wiring and signal documentation. Acoustic and lighting work includes the measurements or plans behind our advice, so your own engineers can follow them.
06
Do you supply or sell equipment?
No. We advise on what to specify and how to connect and test it, but the purchasing stays with you or your chosen supplier. This keeps our recommendations tied to your studio and budget rather than to a product list. We can review quotes you have received and say whether they fit the plan.
07
Can you train our camera operators on a live format?
Camera Operation Coaching is built around live news and interview formats: framing, movement and shot sequencing. Sessions run in your studio with your cameras and, ideally, your presenters or stand-ins. We can work with experienced operators who want to tighten habits as well as with newer crew.
08
How do we ask for a quotation?
Send an enquiry through the contact page describing the studio, the format and what you want help with. We reply with questions if anything is unclear, then send a written quotation. Work starts once you confirm it, and payment is by invoice settled by bank transfer. Prices are listed on the prices page.